Shipping

Express shipping is free. Express shipping is defined as shipping via a standard carrier (UPS, Fedex, USPS, etc.) to arrive within approximately 3 days in the continental USA. All Products are shipped within 1-3 business days to arrive at your specified location. We are not responsible for carrier delays. Orders placed after 1PM eastern time may not be shipped until the next business day. We do our best to honor special requests for shipping.

If a product is on backorder or delayed due to other reasons we will contact you with the details. LymphaCare does its best to keep products in stock and to ship your product as soon as possible.

Shipping cost for Hawaii, Alaska and International orders are typically higher. Please call for a price quote and more information.

Refunds

Within 30 days of receipt of your shipment, you may return any item for a full refund minus shipping and handling charges. If for any reason you are not completely satisfied with your order, simply contact us and/or return your purchase in sellable condition (new or like new condition, no marks, tears, scratches or erasures, on the original product and retail package) within 30 days of receipt of your shipment and receive a full refund, minus any shipping and handling charges.

We will notify you of your refund once we have received and processed the returned item, and receive a refund within 30 business days of receipt of your item.

NOTE: Any item that has been tampered with with will not be accepted as a return.

Please call us to notify in advance of a return and send the product back via a trackable method such as UPS, Fed Ex, or Priority Mail with tracking number. LymphaCare is not responsible for lost or damaged items the customer sent back.

RETURNS SHOULD BE SHIPPED TO:

LymphaCare Healthlight Attention: Return Dept. 481 Eighth Ave. Ste. 721 New York, NY 10001

Phone: 800-288-1801 Fax: 212-937-3162

Healthlight Infrared Therapy Systems are some of the finest and most reliable therapeutic infrared devices available. We fully stand behind our products. All products are made in the USA.